Privacy Policy

1. Introduction

Novapulse ("we", "us", "our") operates the auto service business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly, including:

• Name, email, phone number, and address
• Vehicle details and service history
• Payment information (processed securely)
• Messages and inquiries

We also automatically collect browsing data (IP address, device type, pages visited) via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Send service updates and communications
• Comply with legal obligations
• Enhance website experience and security

4. Data Sharing

We do not sell your data. We may share information with trusted service providers (payment processors, hosting providers) bound by confidentiality agreements. Disclosure may occur if required by law or to protect rights and safety.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.

6. Your Rights (GDPR Compliant)

You have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at contact@novapulses.xyz.

7. Security

We implement industry-standard security measures to protect your data. However, no method is completely secure. Use our services at your own risk.

8. Contact Us

Email: contact@novapulses.xyz
Address: 167 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia

Last Updated: January 2025